The Smile Makers: How To Win Your Customers’ Hearts

Portrait of Naeem Parvez

NAEEM PARVEZ

Guests

Shilpa Kane

Shilpa Kane runs the Apex Dental Specialist Clinics that provide A-Z in Dentalcare with her husband Ajoy. Apex is all about providing personalized oral healthcare for the communities around them. She described it as 'Community Friendly Dental care' for entire families.

Portrait of Naeem Parvez

Naeem Parvez

Naeem Parvez is the Co-founder of Digitalina. After spending a decade in the corporate world, he started his entrepreneurial journey in 2020, and started this podcast as a way to borrow the best advice from inspirational business owners around him.

Say hello to Shilpa, the heart and soul behind Apex Dental Clinics Group, co-founded with her life partner, Ajoy. For the past seven years, they’ve been nurturing a space where dental care goes hand in hand with community warmth. 🤝

At Apex, it’s all about offering comprehensive dental care—or as Shilpa likes to call it, “Community Friendly Dental Care.” This isn’t just a slogan; it’s a family affair, with their young son playing a significant role in the clinic’s day-to-day life. They’re not just talking about community values; they’re living them.

Shilpa’s journey to this point is both diverse and rich. Armed with an MBA and a degree in Microbiology, she has a solid background in marketing, with more than a decade of experience across various fields like Telecom and Airlines. This eclectic mix of knowledge and experience has shaped her into a leader who sees beyond the balance sheet. 📝

But here’s what truly makes Shilpa stand out: she’s more than just a successful entrepreneur. She’s someone who believes in the power of kindness and community. In a world where business can often be about the ‘survival of the fittest,’ Shilpa chooses a path less traveled. She’s proof that success can be achieved by putting people and values first, making her business a platform for fostering community connections rather than just chasing profits. 💰

In this episode, Shilpa and I discussed:

🌟 The challenges of finding your IKIGAI
🤔 Knowing the right time to start your business
👨‍👩‍👦 Working with your spouse and kids in business
🗣 How communication can make or break you
🤝 Having long standing employees and keeping them
👭 Why community is a part of her USP
🫣 Taking on the right level of risk
🤗 The best way to use an accountability group
💼 The consequences of wanting to grow the business and much much more!

Dive into the heart of entrepreneurship and partnership in this episode. Explore the concept of Ikigai—your reason for being—and how it shapes your business journey, especially when working with your spouse. Expect insights on growth, purpose, and the unique dynamics of sharing your professional and personal life with your partner. 💑

Loved putting this together and hope it inspires you. Share with those chasing dreams and making things happen! ✨ #entrepreneurship #purposedrivenbusiness

Where to find the podcast:
▶️ ⁠⁠YouTube⁠⁠
🎙 ⁠⁠Spotify⁠⁠
🎙 ⁠⁠Apple Podcasts⁠⁠
🎙 ⁠⁠Google Podcast⁠⁠

Where to find Shilpa:
💼 Personal LinkedIn
📸 Personal Instagram
📸 Personal Facebook
📸 Business Instagram
🌐 Business Website

Where to find me:
📸 Podcast IG: ⁠⁠@myfirstbusinesspodcast⁠⁠
📸 Personal IG: @the.naeem.parvez
💼 ⁠⁠LinkedIn⁠⁠
🌐 Website


This episode is brought to you by Entrepreneur’s Organization – Dubai.

EO Dubai is a community which provides an effective platform for networking, education, and support to business owners and entrepreneurs in the country.

Established in 1997, the organization currently has 119 members from a wide range of industries, including technology, healthcare, oil & gas, real estate, hospitality, jewelry, communications, logistics, travel, and more.

With an economy that changes on a dime, it can be hard to know what your next move should be. That’s where EO comes in with their support.

Being a member of EO Dubai provides access to:
-workshops
-social events
-learning opportunities
-networking
-learning from experts in different types of field

The organization also offers a mentorship program that pairs members with experienced business leaders who can provide guidance and support as they grow their businesses.

So if you are a business owner, tired of taking on your challenges all alone and are looking for unique networking opportunities along with structured support through accountability groups and mentors, this community is for you.

To learn more on how to become a member, visit https://eodubai.com/ or reach out to EO UAE Administrator admin@eodubai.com.


Details about the EO membership:
https://eodubai.com/member-benefits-new/apply-for-membership-new/

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